/Columns/ColumnsRss.aspxRead recent press releases and articles about TeamDynamix(c) 2010 All Rights Reserved. TeamDynamix5We're TeamDynamix , the number one provider of project, portfolio ( PPM ) and service management ( ITSM ) software for higher education. Are you wondering what our software can do for you? At TeamDynamix, we're built for Higher Ed, so we like to think that the solutions are endless. For example, you can use our solutions to: Transform the IT department's reputation Increase client satisfaction Manage portfolios, projects, services, and change operations on one platform Create the perfect Client Portal Our many features make it possible to tailor our software to the perfect solution for your higher ed institution: Self-service Portal Change management Ticketing Platform Finance Management Portfolio Management Resource Management Project Tracking Our latest Product Overview details the benefits and features of TeamDynamix in full. Feel free to contact us with any questions. Let us help your institut.../articles/168/teamdynamix-built-for-higher-edMon, 27 Jul 2015 12:49:02 GMT Change is difficult in any organization. Even what seems to be the simplest change initiative brings tremendous challenges in trying to move people forward. As human beings, we just don’t like change – it worries us, it disrupts our routines, we push against it. It’s human nature. So, what should do you if you need to lead a change  initiat ive? In this white paper, our 5th Annual User Conference  Keynote Speaker and project management expert, Gina Abudi , shares her best practices for leading organizational change. In it you'll learn how to prepare for change, including:   how to determine scope if the organization is ready for change who should be involved in planning for change And more. Download Gina Abudi's white paper now to get her tips!/articles/161/white-paper-best-practices-for-leading-organizational-changeWed, 06 May 2015 16:50:26 GMT A cross-country motorcycle ride, lessons about building a new Project Management Office, and a whisk.  What do these three things have in common? Peter Mosinskis , the director of IT Strategy at CSU Channel Islands! Wonder how they all work out? Well then, you'll have to read on to find out:  Q: Tell us a bit about how your team uses TeamDynamix at CSU Channel Islands A: Our customers use TeamDynamix to submit and view project requests. Our IT staff use it primarily for project and portfolio management. We’re really interested in using it for capacity planning, ITSM, service desk, and as a ticketing platform.   Q: UMass is hosting this year's event. What are you most looking forward to during the conference? A: Getting inspired, making new friends, and enjoying some great seafood!  Q: During your Lightning Talk presentation, what are you going to share with the group? A: I’m going to share some th.../articles/160/presenter-spotlight-peter-mosinskis-of-california-state-university-channel-islandsTue, 05 May 2015 12:46:33 GMT Just as CWU's Project Management Office began to really use TeamDynamix in 2014, Ginger McIntosh began her new position as the manager of the PMO at CWU. Ginger will be speaking at the 5th Annual User Group Conference about how CWU has used TeamDynamix to support and grow their newly-formed PMO office, but for now, see how's she's been getting revved up lately:   Q: Tell us a bit about how your team uses TeamDynamix at CWU. A: CWU uses TeamDynamix for ticketing and Projects in Information Services. We started using TD for projects in 2014. The PMO has just started using the resourcing reports and tools in our assessment of potential projects and planning. We are engaging our team members and stakeholders more and more. Our project teams are embracing the issue management piece within our projects, we are getting more detailed in our project plans and assigning tasks to team members to track alongside their ticket work, and we are educating our stakeholders on how.../articles/158/presenter-spotlight-ginger-mcintosh-of-central-washington-universityFri, 01 May 2015 14:21:53 GMT Meet our 5th Annual User Conference Keynote Speaker: Gina Abudi, MBA. Her keynote presentation and workshop is Leading Change Initiatives , a hot topic in higher ed. Read on to see why we think Abudi (with her project management and higher ed background) is the perfect fit for the event: Gina Abudi, MBA has 20+ years of experience in helping Fortune 500 and Fortune 1000 organizations develop and implement strategy around projects, processes and people. In addition to her consulting, she also works closely with a variety of clients to develop and deliver customized workshops, seminars and training programs to meet long term strategic needs as well as to facilitate executive sessions and Board of Directors planning sessions. Gina is President of Abudi Consulting Group, LLC and an adjunct faculty member at Granite State College (NH) teaching in both the Masters of Project Management and Masters of Leadership graduate degree programs.   Gina is a professiona.../articles/157/meet-our-2015-user-conference-keynote-speakerThu, 30 Apr 2015 16:30:00 GMT Coming to you live from New York during the 2015 User Group Conference :  Jake  Holmquist ,  Director of ITS from Manhattan College ! Jake, a first-time presenter at the event,  is presenting  alongside Richard  Musal , a returning presenter. The  dynamic  duo will share the  impact  TeamDynamix's   Project and Portfolio Management and Information Technology Service Management  software had on Manhattan College. Read on to see how Jake is bringing his own unique touch to this year's conference and to hear his ideas on how to use... pencils? Q: Tell us a bit about how your team uses TeamDynamix at Manhattan College. A: Manhattan College ITS has gone through a transformative period since 2011. TeamDynamix has been the tool to help us achieve that transformation and is the foundation of our daily work and communication with the campus community.   Q: UMass is hosting this.../articles/156/presenter-spotlight-jake-holmquist-of-manhattan-collegeWed, 29 Apr 2015 11:55:41 GMT We're trying something new at this year's User Conference : five-minute Lightning Talks ! One of our succinct, whiz-bang presenters is Jami Beintema , Service Desk Manager at Central Washington University . Let's get to know her:   Q: Tell us about your team's experience with TeamDynamix. A: CWU Information Services began using TeamDynamix (ticketing) in September 2014 with technology service delivery to our main campus and six satellite campus centers. My role as Service Desk manager/TD admin has provided a complete immersion into “TD World” and it’s been an interesting and rewarding one! As the front face of Information Services, all customer requests come through the Service Desk.     At the 6-month point, we had worked over 10,000 tickets. We are moving toward our “version 2.0” with refinement of our service catalog, utilization of Workspaces division-wide for maintenance, engagement of the e-mail ticket tool, an.../articles/155/presenter-spotlight-jami-beintema-of-central-washington-universityMon, 20 Apr 2015 11:45:09 GMT Back by popular demand (seriously, you asked for him) at the 5th Annual User Conference :  Director of Support and  ITSM  Product Manager Matt  Sayers . You probably have seen his name or interacted with Sayers (pictured above with his family) through  phone calls, emails, tickets, Client Portal Questions, and/or the  Service Desk Advisory Group . He was unable to make last year's event, (much to everyone's disappointment), but don't worry: he's coming to Boston. Sayers is not presenting, but he will be mixing and mingling with the crowd, as well as sitting on the ITSM Round Table. Let's learn more about him: Q: Tell us a bit about your job at TeamDynamix. A: My main priorities are being the Director of Support and the ITSM product leader. I also help out with numerous other facets of the company, such as product development, QA and testing, and keeping the daily support ops running smoothly.   Q: Y.../articles/153/conference-spotlight-matt-sayers-of-teamdynamixTue, 14 Apr 2015 11:55:57 GMTAre you struggling to create or update your Knowledge Base or Service Catalog? Fear no more! We already have a list of great TeamDynamix Client Portals . Now, here's a new list of Knowledge Base and Service Catalogs for you to draw inspiration from. Browse the client examples below for some great ideas. Florida Atlantic University Florida Atlantic University is a public university located in Boca Raton, Florida with five satellite campuses located in the Florida cities of Dania Beach, Davie, Fort Lauderdale, Jupiter, and in Fort Pierce at the Harbor Branch Oceanographic Institution. There may not be billboards in Boca Raton, but that doesn't mean they aren't creative. Check out their Knowledge Base and Service Catalog . University of Wisconsin-River Falls The University of Wisconsin–River Falls is a public liberal arts university located in River Falls, Wisconsin. Small town charm, snazzy pages: Home , Knowledge Base , Se.../articles/151/need-some-inspiration-check-out-these-client-knowledge-base-and-service-catalogs-Thu, 09 Apr 2015 14:25:54 GMTSome of our case studies live in our Insider's Look category. However, we'll save you a few clicks. See below for links to a few articles, which feature the following schools:   University of Wisconsin-River Falls case study Virginia Tech case study University of Miami case study At the bottom of each article, there's a link to a downloadable PDF, too. /articles/145/insider-s-look-case-studiesFri, 06 Mar 2015 15:50:10 GMT