/Videos/VideosRss.aspxWatch product demonstrations, PPM webinars, and other videos(c) 2010 All Rights Reserved. TeamDynamix5With constrained resources, increased work demand, budget pressures and challenging stakeholder expectations, Higher Education IT leaders are evaluating the merits of managing IT-as-a-service (ITSM). Contrary to prevailing perception, service-based management is more than simply managing the service desk -- it fully encompasses IT governance and project & portfolio management. In this webinar, we will examine the full scope of ITSM and share examples of how institutions can leverage ITSM processes to thrive in today's challenging environment. Download the slides: http://community.teamdynamix.com/files/fc873524-7080-41f7-b846-b9b7ddcfb224/it-as-a-service-webinar-slides/videos/1052/how-it-as-a-service-is-changing-higher-educationTue, 01 May 2012 14:04:36 GMTIn today's environment of tight budgets, constrained resources, and rapid change, project and portfolio management (PPM) processes and tools are more valuable than ever to university leadership. This session explores how Franklin University has successfully leveraged higher education-specific processes and tools to inculcate a PPM philosophy across the institution; improve project prioritization and section processes; enhance collaboration and communication through the use of consistent methodologies; and create consistent yet flexible value-added processes leading to improved understanding of scope, more accurate budgets, and better schedules. Recorded from EDUCAUSE Midwest 2012. Presented by Kevin Stoker from Franklin University and Andrew Graf from TeamDynamix./videos/1049/project-and-portfolio-management-franklin-university-s-success-storyThu, 29 Mar 2012 14:49:54 GMTIT leadership often struggles to clearly demonstrate the value IT provides due to the complex scope of IT's responsibilities: project execution, change management, service desk work and just keeping the lights on (operations). Without a clear picture of the vast amounts of work being completed, leadership can struggle to negotiate commitments in the face of constraints and improve overall results. In this recorded webinar, we examine how the need to conquer the "chaos" is driving colleges and universities to consider managing IT as a service, resulting in more value delivered to the institution and decreased pains associated with effectively managing projects, portfolios, operations and the service desk. Note: audio and slides are slightly out of sync./videos/1048/conquering-higher-ed-it-chaos-by-coordinating-projects-operations-and-the-service-deskTue, 27 Mar 2012 15:36:11 GMTWith tight constraints in higher education budgets and resources, it's not enough to do projects right-we must also be sure to do the right projects. This session will address how Portland State University leverages IT governance to select and execute projects in IT. We will also discuss current related trends in higher education IT governance and management practices at other institutions./videos/1047/prioritizing-projects-through-it-governance-at-portland-stateTue, 28 Feb 2012 15:36:52 GMTAt this moment do you understand your resources constraints and availability? Are you often forced to commit to projects with the real possibility that you won't have the resources to deliver without negatively impacting current commitments? Many Higher Education IT leaders do not have basic and accurate resource availability information to confidently commit to work. Often when the compensatory resource juggling starts it is hard to stop and the stakeholders whose projects are negatively impacted begin to lose faith in IT. In this 30 minute webinar we'll discuss simple steps to improve schedule and priority negotiation based upon real resource availabilty./videos/1045/resource-management-small-steps-that-result-in-big-improvementsThu, 02 Feb 2012 16:16:03 GMTRecorded presentation from the 2012 EDUCAUSE Mid-Atlantic Regional conference. Resources and budgets are tight in higher ed IT. However, stakeholders often fail to align their expectations with this reality, expecting work to be completed within impossible time frames and budgets. This session will address how Carnegie Mellon 's Global IT Services team leverages governance, management processes, and reporting processes to effectively navigate stakeholder expectations and deliver quality services. We will also discuss current related trends in higher education IT governance and management practices./videos/1044/bridging-the-gap-between-stakeholder-expectations-and-reality-through-effective-it-governanceMon, 16 Jan 2012 17:14:43 GMTIf your college or university is struggling to meet project deadlines and budgets, get staff to follow a "PM process," or convey to leadership what's really going on, you may need to re-focus on the bare bones. In this recorded webinar, Bob Lewis, author of Bare Bones Project Management, will provide an overview of the best practices you can't NOT do to effectively complete your projects on time, on budget, and with all deliverables intact./videos/1040/bare-bones-project-managementWed, 26 Oct 2011 17:50:07 GMTRecording from a recent webinar introducing TeamDynamix - who we are, what we believe, what problems we've seen recently in higher education IT and how we help solve them./videos/1036/introduction-to-teamdynamixThu, 01 Sep 2011 11:54:56 GMTFor most colleges and universities projects and tickets represent IT's body of work yet most institutions manage them in non integrated solutions. Most CIOs are not benefiting from a clear holistic view of their organization. Additionally resources waste time and become frustrated when forced to utilize multiple systems to track their work. In this recorded webinar, we examine how an integrated PPM & Ticketing solution will give IT leadership a true organizational perspective on IT workload as well as give all IT resources one tool to easily manage and update their work./videos/1034/ppm-service-desk-the-value-of-integrationThu, 14 Jul 2011 10:58:35 GMTThe adoption of project portfolio management (PPM) practices and tools is increasing at the systems level in Higher Education in order to accurately understanding capacity, clearly demonstrating constraints to stakeholders and mitigating the impact of rapidly changing priorities. In this webinar we demonstrate the expected financial return of a PPM tool for a university system based on research from Forrester and insight from leading institutions in higher education./videos/1032/ppm-return-on-investment-for-higher-education-systemsWed, 18 May 2011 11:35:23 GMT